Terms of Service

Welcome to Cassanno. By accessing or using our website located at www.cassanno.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Site or purchase any products from us.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Cassanno ("we," "us," or "our"). Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes, subject to the restrictions outlined in these Terms.

Permitted Uses:

• Browsing and purchasing products listed on the Site for personal use.
• Creating and maintaining a single user account for order management.
• Accessing customer support resources and informational content provided on the Site.
• Sharing links to products or pages on the Site through legitimate channels.

Prohibited Uses:

• Using the Site for any unlawful purpose or in violation of any applicable local, state, national, or international law.
• Attempting to gain unauthorized access to any portion of the Site, other user accounts, or any systems or networks connected to the Site.
• Using automated scripts, bots, crawlers, or other data-gathering tools to extract content or data from the Site without our prior written consent.
• Interfering with or disrupting the integrity, security, or performance of the Site or its underlying infrastructure.
• Reproducing, duplicating, selling, reselling, or otherwise exploiting any portion of the Site for commercial purposes without our express written permission.
• Transmitting any viruses, malware, or other harmful code through or to the Site.

When you create an account on Cassanno, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete.

You must notify us immediately at support@cassanno.com if you become aware of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate your account at our sole discretion if we believe that your account has been compromised or is being used in violation of these Terms.

You may not transfer or assign your account to any other person or entity. You are solely responsible for any content you submit, post, or display through your account.

We strive to provide accurate product descriptions, images, and pricing information on our Site. However, we do not warrant that product descriptions, photographs, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free. In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information, we reserve the right to refuse or cancel any orders placed for that product.

All prices are displayed in U.S. dollars unless otherwise indicated. Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice or liability.

Product availability is subject to change and is not guaranteed. We make reasonable efforts to fulfill all orders, but we reserve the right to limit the quantity of any product sold and to refuse service to any customer at our sole discretion. We are not liable for any products that become unavailable after an order has been placed, and we will notify you promptly if your order cannot be fulfilled.

When you place an order through our Site, you are making an offer to purchase the selected products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

Payment must be made at the time of purchase using one of the accepted payment methods displayed at checkout. By submitting your payment information, you authorize us to charge the total order amount, including applicable taxes and shipping fees, to your designated payment method. You represent and warrant that you have the legal right to use any payment method you provide.

We utilize third-party payment processors to handle transactions securely. We do not store your full credit card or payment details on our servers. All payment processing is subject to the terms, conditions, and privacy policies of the respective payment processor.

We reserve the right to cancel orders if we detect suspicious or fraudulent activity. If your order is cancelled after payment has been processed, a full refund will be issued to your original payment method within a reasonable timeframe.

Billing terms. All purchases on this Site are one-time transactions. You are charged a single time for the order you place, in the total amount shown to you at checkout before you submit your order. We do not offer and do not enroll you in subscriptions, memberships, auto-ship programs, installment plans, or free trials. We will never automatically rebill your payment method, and no further charge will be made to it unless you return to the Site and place a new order.

Charges will appear on your credit card or bank statement as CASSANNO or CASSANNO*8887053879.

You must be at least 18 years of age to make a purchase on this Site.

All prices are listed in US dollars (USD). Applicable taxes and shipping fees are calculated at checkout.

The risk of loss and title for products purchased from Cassanno pass to you upon our delivery of the items to the shipping carrier.

If you need to cancel an order, please contact us as soon as possible at support@cassanno.com or (888) 705-3879. Orders that have not yet been shipped may be eligible for cancellation.

If you are dissatisfied with your purchase, we strongly encourage you to contact our customer support team before filing a dispute with your bank or credit card company. We are committed to resolving any issue promptly and fairly. Filing a bank dispute (chargeback) without first contacting us may result in longer resolution times and may complicate the refund process.

All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Site, is the property of Cassanno LLC or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

The Cassanno name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Cassanno. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Site without our express prior written consent, except as incidentally necessary for personal, non-commercial browsing of the Site.

To the fullest extent permitted by applicable law, Cassanno, its officers, directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to, use of, or inability to use the Site or any products purchased through the Site.

In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Site exceed the amount you paid to Cassanno for the specific product or transaction giving rise to the claim, or one hundred dollars ($100.00), whichever is greater.

The Site and all products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, secure, or free of errors or defects.

You agree to defend, indemnify, and hold harmless Cassanno, its officers, directors, employees, agents, licensors, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to reasonable attorneys' fees) arising from or related to:

• Your use of and access to the Site, including any data or content you transmit or receive.
• Your violation of any provision of these Terms, including any breach of your representations and warranties.
• Your violation of any third-party right, including any intellectual property, privacy, or proprietary right.
• Any claim that your use of the Site caused damage to a third party.

This indemnification obligation shall survive the termination of these Terms and your use of the Site.

Governing Law: These Terms and any disputes arising out of or relating to these Terms or the Site shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts of the State of Wyoming for the resolution of any disputes not subject to arbitration.

Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, that cannot be resolved through informal negotiation within thirty (30) days of written notice shall be settled by binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator and shall take place in the State of Wyoming, United States. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

You agree that any arbitration shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Cassanno.

We reserve the right to terminate or suspend your account and access to the Site, without prior notice or liability, at our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms. Upon termination, your right to use the Site will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

If you wish to terminate your account, you may do so by contacting us at support@cassanno.com. Upon account termination, we may retain certain information as required by law or for legitimate business purposes.

Cassanno reserves the right to revise and update these Terms at any time at our sole discretion. All changes are effective immediately upon posting to the Site and apply to all access to and use of the Site thereafter. The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically to stay informed of any updates. If we make material changes to these Terms, we will make reasonable efforts to notify you, such as by posting a prominent notice on the Site or sending an email to the address associated with your account.

By using the Site or making a purchase, you consent to receive electronic communications from Cassanno, including but not limited to order confirmations, shipping notifications, account updates, promotional offers, and policy changes. These communications may be sent via email to the address you provided. This consent is provided in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state laws. You may withdraw your consent to receive promotional communications at any time by clicking the unsubscribe link in our emails or contacting us.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, Cookie Policy, constitute the entire agreement between you and Cassanno regarding your use of the Site and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

All opened or unopened products are eligible for return/refund. Whether or not you have opened, unsealed, or used the item, you may return it for a refund. We do not require that a product be unused, unworn, or in its original packaging in order to qualify.

Returns must be requested within 30 days of delivery, and you must be able to provide proof of purchase such as your order number or order confirmation email.

To start a return, contact our support team at support@cassanno.com or (888) 705-3879. We will issue you a Return Merchandise Authorization (RMA) number to include with your shipment. Approved refunds are returned to your original payment method, normally within 5–10 business days of our receiving the item.

Full details of the return process, return shipping costs, exchanges, and how we handle damaged or defective items are set out in our Refund & Return Policy, which forms part of these Terms.

Cassanno shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, pandemics, labor disputes, supply chain disruptions, utility or telecommunications failures, or any other event of force majeure.

If you have any questions, concerns, or comments about these Terms of Service, please do not hesitate to contact us. Our team is available to assist you and address any inquiries you may have.

• Email: support@cassanno.com
• Phone: (888) 705-3879
• Website: www.cassanno.com

Cassanno LLC

30 N Gould Street, Sheridan, WY 82801, USA

We aim to respond to all inquiries within one to two business days. Your satisfaction and trust are important to us, and we are committed to providing you with a positive experience on our platform.